Technical Issues
- Why can't I find my submission in the event's voting section?
- Unable to Receive Twitch Drop Rewards
- What should I do if I have download or installation issues?
- What should I do if I encounter issues with the HoYoPlay launcher?
- How do I fix the 'Local game not found' error when launching HoYoPlay?
- Resolving Common Honkai: Star Rail Error Codes
- How can I resolve file extraction errors like 8002, or 2002 on the HoYoPlay launcher?
- How do I fix login errors like 1001, 400_0, or being stuck on the loading screen?
- How do I fix the HoYoPlay launch error 2002-0-0?
- What should I do if I receive a File decompression failed error?
- What should I do if the game decompression is stuck?
- What should I do if I get an 'error at hooking api' when starting the game?
- Why am I stuck on the train loading screen?
- Why didn't I receive the Return Mission reward after my friend consumed Trailblaze Power?
- What should I do if the PC client is stuck on the login screen and says "Program Not Responding"?
- Why is my Warp View Details or Records page blank?
- Why is text missing from my Warp's View Details and Records page?
- What should I do if game objects are not loading correctly?
- Why is Honkai: Star Rail crashing or freezing?
- Why do I keep getting disconnected from the game and how can I fix it?
- Why can't I share or save in-game photos on my mobile device?
- Why can't I adjust the Rendering Quality settings?
- Why do my graphics settings reset after restarting the game on PC?
- How do I fix graphical glitches like weird NPC appearances, broken maps, or screen tearing?
- Why haven't I received any character messages recently?
- Why is my Memory of Chaos record in the Trailblazer Profile incorrect?
- What can I do if my character is stuck outside the map?
- Why is my game download speed slow or failing in HoYoplay?
- Why does my Nintendo Switch controller not work correctly on PC?
- Why did the mail containing my reward disappear from my inbox?