Errors 1001, 400_0, Global Distribution Error, or being stuck on the loading screen often indicate a network connection issue.
Troubleshooting Steps
Please try the following steps to resolve the problem:
- Restart your router.
- Reboot your device.
- Ensure your internet connection is stable. Try switching from Wi-Fi to mobile data, or vice-versa.
- Disable any active VPNs, proxies, or other third-party network software.
- Ensure your DNS settings are set to automatic.
Contact Us
If the issue persists, please contact our Customer Support with the following details for further investigation:
- Your server
- Platform (PC, iOS, Android, PlayStation)
- Region/Country
- Network provider
- Current network type (Wi-Fi or mobile data)
- A screenshot or video of the issue