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  2. Account Issues
  3. Account Linking

Account Linking

Managing account connections across different platforms or devices, including linking social accounts and authorizing new devices.

  • Why is my game progress missing on Xbox, and how do I link the correct account?
  • How to access your HoYoverse account between different devices
  • How to synchronize game data across platforms
  • I've recently changed my device and I've lost my game progress, what should I do?
  • How to unlink my linked accounts from my HoYoverse Account
  • How do I link my social media accounts to my HoYoverse account?
  • How do I unlink a social media account linked to my HoYoverse Account?
  • Can I link my PlayStation Network account to my HoYoverse Account?
  • How do I unlink my PlayStation Account ?
  • How do I link my mobile number to my account?
  • How do I unlink my Microsoft Account?
  • Can I migrate my game account from one server to another?
  • How do I link or change the email for my HoYoverse Account?

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support_os@hoyoverse.com
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zzzcs_en@hoyoverse.com
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honkai3rd_global@hoyoverse.com
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hoyolab@hoyoverse.com

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