If you encounter an error message, please follow the corresponding steps below based on the message you see.
Situation 1: You see:
- "Too many requests. Please try again later."
- "Too many request, Please refresh the page and try again
- "Your account has encountered a security risk. Please try again later."
Please wait for a while before trying again.
Situation 2: You see "Request failed. The current network environment is at risk."
Please adjust your network environment and retry.
Situation 3: You see "Potential risk detected. Please check your email and verify your identity."
Please check your registered email for a verification message.
If the steps above do not resolve your issue, please contact Customer Support for further assistance and describe the actions you have already taken.