Gameplay Issues
- How to redeem a code
- Why didn't I get the character I wanted from the warp? Is my account bugged?
- How does the guarantee system work for the Light Cone Event Warp, and does my pity carry over?
- How can I get my daily rewards reissued if I forgot to claim them?
- Why can't I retrieve my unclaimed weekly rewards from the Simulated or Divergent Universe after the weekly reset?
- Why did the Planar Fissure event disappear and stop giving double rewards?
- How can I recover my unclaimed Forgotten Hall rewards after the reset?
- What should I do if I am missing rewards in Honkai: Star Rail?
- How do Pom-Pom's missions refresh?
- Why is the refresh time for my Pom-Pom's tasks different?
- Why can't I interact with Pom-Pom to claim my Trailblaze Level rewards?
- How do I skip dialogues in the game?
- Why didn't I receive my Achievement Reward?
- Will using the story skip function affect my ability to get achievements?
- How many Self-Modeling Resin are required for Customized Synthesis?
- Why does the cultivation guidance show an incorrect quantity of materials?
- Why are my recently obtained Relics missing?
- Difference Between Tears of Souls and Tears of Dreams
- Why does my selected music on the Astral Express phonograph keep resetting?
- How do I unlock Stagnant Shadow?
- How do I get the List of Archenemies archive entries?
- What should I do if my character is stuck or falls through the map?
- Why don't I receive Blessings or Curios at the start of a Simulated Universe run?