Special Issues
- What can I do if I accidentally exchanged for the wrong Star Rail Pass?
- How do I change my Trailblazer's gender?
- Why did my unclaimed mail disappear?
- Why is my invitation code invalid?
- How can I recover an accidentally salvaged 5-star Relic or 4-star Light Cone?
- Why can't I find the redeem code button on my iOS device?
- How can I check my Departure Warp records?
- How can I check my Warp history, and why aren't my latest pulls showing up?
- How does the pity system work for different banners and reruns?
- Will I lose Fuel if it exceeds the storage limit?
- Why was my name/profile reset?
- How do I cancel my sign up to the Galaxy Explorer Program/Project Astro-Warp