Technical Issues
- How do I fix controller customization and button layout issues?
- How do I switch between the Chinese and Japanese voice-overs?
- Why does my game crash or fail to update when I launch it through the launcher?
- What should I do if I am stuck on the loading screen?
- Why can't I install games or download content using HoYoPlay?
- Why are my character models not displaying?
- Why do some of my Valkyries have no voice?
- Why do I keep getting an "Unknown Error" message?
- How can I salvage my equipment if the game shows 'Use your usual device to consume equipment'?
- Why can't I input or send messages using the in-game chat?