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  2. Payment Issues
  3. Purchase History

Purchase History

Find answers about verifying your purchase history, accessing receipts, and troubleshooting payment record issues for HoYoverse games and related in-game transactions.

  • How do I view my purchase history?
  • How to resolve duplicate charges?

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Genshin Impact
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Zenless Zone Zero
zzzcs_en@hoyoverse.com
Honkai Impact 3rd
honkai3rd_global@hoyoverse.com
Tears of Themis
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