If you are unable to find certain collectibles or activities on a map, please try the following steps.
Troubleshooting Steps
- Clear all current side story and main story and thoroughly explore the entire map area to ensure everything has spawned correctly.
- Repair files from selecting the Wrench Icon in the loading screen.
- Close the application and restart it.
- Check for video or text guides on platforms like YouTube or HoYoLAB to locate all items.
Contact Us
If the issue persists after trying these steps, please contact our Customer Support for further assistance.