You may be unable to interact with certain NPCs, like Katheryne, while in Co-Op mode. This article provides steps to resolve this interaction issue.
Troubleshooting Steps
Please try the following solutions in order:
- Check your game mode. Interactions with some NPCs are limited in Co-Op. Ensure you are in single-player mode by checking for the 1P indicator in the upper-left corner of your screen. If not, please exit Co-Op mode.
- Restart the game. A simple restart can fix temporary glitches. You can also try logging out of your account and logging back in to refresh the game state.
- Verify game file integrity. Use the game's launcher to check for and repair any corrupted or missing files that could be causing the issue.
Contact Us
If the issue persists after trying all the steps above, please provide our Customer Support with a video recording of the problem for further investigation.