Overview
Some underwater chests require specific conditions to be unlocked. This may involve completing related world quests, solving puzzles, or meeting certain underwater ability requirements.
Troubleshooting Steps
Please try the following steps to resolve the issue:
- Ensure you have completed all related world quests or puzzles.
- Check if your underwater abilities meet the chest's requirements, finishing specific underwater challenges.
- If a puzzle seems stuck or is not progressing correctly, try restarting the game or relog into the game via the Paimon menu.
- You may also teleport away from the location and teleport back, to see if the chest has appeared.
Contact Us
If the issue persists after trying these steps, please contact Customer Support. Provide the exact coordinates, screenshots, or a video of the chest's location so we can investigate further.