If you are experiencing slow download speeds, you can try manually updating a launcher component.
Troubleshooting Steps
- Completely exit the HoYoPlay launcher. Ensure it is not running in the background by checking your system tray.
- Download the updated component from this link: sophon_1.3.3.184_os.zip.
- Locate the launcher's installation folder by right-clicking the HoYoPlay desktop shortcut and selecting Open file location.
- Unzip the downloaded file and copy the sophon.dll file from the extracted folder.
- Paste the sophon.dll file into the HoYoPlay installation folder. When prompted, choose Replace the file in the destination.
- Relaunch HoYoPlay and check if the download speed has improved.
If the issue persists, try basic network troubleshooting, such as restarting your router, using a wired connection, or temporarily disabling your VPN or firewall.