This issue can occur if your device does not meet the game's requirements. Please ensure your device is running Android 10.0 or a later version and meets the specifications below.
Supported Configuration
- Architecture: ARM v8a 64-bit devices (non-PowerVR GPU architecture)
- SoC: Snapdragon 660 (Adreno 512) or Helio G88 (Mali-G52) or higher
- Memory: 4 GB or more
- System Version: Android 10.0 or above
- Storage: At least 40 GB of available space
Recommended Configuration
- SoC: Snapdragon 855, Dimensity 1000, Kirin 980, or higher
- Memory: 6 GB or more
- System Version: Android 12.0 or above
- Storage: At least 60 GB of available space
For more details, please refer to the article here