This article provides steps to resolve issues with NPCs, such as them being stuck, disappearing, or having model errors.
Troubleshooting Steps
Please try the following steps in order to resolve the issue:
- Exit the game via the Paimon Menu, restart the game and re-enter the game. You may need to repeat this step several times.
- Verify the integrity of your game files by selecting the wrench icon on the login page.
Contact Us
If the problem persists after trying all the steps above, please contact Customer Support. Please provide relevant screenshots or videos of the issue for faster assistance.