Overview
If you are experiencing map display issues in the Natlan region, these steps can help you troubleshoot the problem.
Troubleshooting Steps
- Log out of the game via the Paimon Menu and then log back in to resolve temporary display problems.
- If the issue persists, open your game accelerator app. In the GPU settings for Genshin Impact, select High-Quality Mode or a similar option, then restart the game.
- Use the repair function by clicking the wrench icon on the game's login screen to verify the integrity of your game files.
- Lower your in-game graphics settings, such as environment details and resolution, to reduce the load on your device.
- Check the in-game announcements to see if this is a known bug that is being addressed.
Contact Us
If these steps do not resolve the problem, please contact us again. Provide your device specifications (e.g., RAM, GPU, CPU) and a video or screenshot of the issue for further analysis.