If you are experiencing issues with the character voice language, please try the following steps:
- Verify that the correct language is selected in the in-game voice language settings.
- Clear your device's cache and close any applications running in the background.
- Fully close and restart the game.
- Repair the game files by following these steps:
- Launch the game but do not log in.
- On the Press to Play screen, tap the tool icon on the right.
- Select Repair to check and fix game assets. This process may take some time.
- Log back into the game once the repair is complete.
Contact Us
If the issue persists, please contact Customer Support with a video recording of the problem for further investigation.