Why can't I open the survey link from the in-game announcement? October 08, 2025 06:03 Updated If you cannot open the survey from the in-game announcement, please access it via the link sent to your email. Related articles How to contact support for in-game problems How to synchronize game data across platforms How do I link or change the email for my HoYoverse Account? What should I do if I can't access the email address linked to my HoYoverse Account? What should I do if I encounter issues with the HoYoPlay launcher?