If you are having trouble with the "Silently the Butterfly Crosses the Valley" quest, please follow the steps below to resolve the issue.
Troubleshooting Steps
- First, try these basic troubleshooting steps:
- Log out of the game via the Paimon Menu and wait for 5-10 minutes on the login screen before logging back in.
- Perform a file integrity check by selecting the wrench icon on the login screen.
- Ensure you are playing on a stable internet connection.
- If the problem continues, re-explore all butterfly locations. Using an online guide can help ensure none are missed. After completing a challenge, the butterfly should return to the medicine jar, which helps track your progress.
Contact Us
If you have attempted all of these steps and the quest counter is still incorrect, please contact us with a video recording for further investigation. The video must clearly show:
- You visiting all butterfly locations.
- Your current quest progression in the menu.
- Any other unusual behavior you have noticed.