{"article":{"id":52306155422873,"url":"https://hoyoverse8129.zendesk.com/api/v2/help_center/en-us/articles/52306155422873.json","html_url":"https://support.hoyoverse.com/hc/en-us/articles/52306155422873-Why-can-t-I-find-the-redeem-code-button-on-my-iOS-device","author_id":47830775748505,"comments_disabled":false,"draft":false,"promoted":false,"position":5,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":50907621419417,"created_at":"2025-11-10T07:18:00Z","updated_at":"2025-11-20T03:09:25Z","name":"Why can't I find the redeem code button on my iOS device?","title":"Why can't I find the redeem code button on my iOS device?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-11-18T03:13:31Z","user_segment_id":null,"permission_group_id":49925377768857,"content_tag_ids":[],"label_names":[],"body":"

The in-game code redemption feature is currently unavailable on iOS devices. To redeem codes, please use the official Honkai: Star Rail gift redemption website.

First, ensure your game account is linked to a HoYoverse Account by following these steps:

    \n
  1. In the game, go to Settings > Account Settings > HoYoverse Account Center.
    2. \n
  2. Link an email or another login method, such as Google, Apple, Facebook, or Twitter.
    3. \n
  3. Visit the Honkai: Star Rail gift redemption page and log in with your linked account to redeem your codes.
    4. \n
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